We make good stuff.

We stand behind it.

Missing Parts

If you are missing parts, do NOT return the product.  Call 888-838-3366 x109 or e-mail info@seizmik.com and we will ship out the missing parts at our expense.  No refund or exchange will be allowed for missing parts.

Shipping Damage

All shipments should be inspected at time of delivery. Packages that have obvious damage should be refused and will returned back to us by the carrier.  If, you accept the package and upon inspection of the parts, you find damage, you then have 48 hours to file a formal claim with the carrier. DO NOT RETURN DAMAGED PARTS TO US. Keep the package and parts as close as possible to the condition in which you received them. Without the package, the carrier will void your claim. Claims for shortages due to carrier negligence must be made within five (5) working of receipt of merchandise. Please call the following numbers to report damaged shipment: UPS: 800-PICK-UPS; Fed Ex: 800-GO-FEDEX; Truck Freight, the phone number listed on the carrier's bill of lading.

Refunds / Returns / Exchanges

Seizmik offers a 30 day money back guarantee. Products being returned need to be in the original box or packaging material and in new and re-sellable condition. Any products which do not meet these guidelines will be returned to the customer at their expense, and no refund will be given.

All refunds / returns / exchanges will be charged a 20% restocking fee.

The customer is responsible for all shipping charges related to refunds / returns / exchanges

To receive a refund or exchange for an item, call Seizmik at 888-838-3366 x 109 to obtain a Return Authorization (RA) number. Please have the following information ready:

1. Your name and address
2. Sales Receipt # showing date of purchase and part number of item
3. Nature of problem or reason for return

Action will be taken after the item in question has been received and verified by Seizmik.

If a return is received without ALL of the parts, a refund will NOT be issued.  Be sure to include all the parts!

Refunds will be based on original method of payment.